Rinnai 2402 Specifications Page 4

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Model 2402www.rinnaiamerica.com 4
WARRANTY
Rinnai warrants the continuous Hot Water Heater Model 2402, including any parts and components
thereof, to be free from any defects in materials and workmanship for the period specified below, subject to the
terms specified in this warranty. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
This Warranty shall apply to the Continuum Continuous Hot Water Heater as follows:
CONDITION AND EXCEPTIONS
Domestic Use Commercial or Space Heat
Item Type of Failure Covered Period of Coverage Period of Coverage
Heat Exchanger Defective Materials or 10 Years from Date of 3 Years from Date of
Workmanship Purchase Purchase
All other parts Defective Materials or 5 Years from Date of 3 Years from Date of
and components Workmanship Purchase Purchase
In the event of a malfunction, operational difficulty or failure of the product, or any part or any component thereof,
during the warranty term, resulting from defects in materials or workmanship, Rinnai will remedy the malfunction,
operational difficulty, or failure without charge to the owner of the water heater. The remedy will consist of repair
or replacement of the product at the option of Rinnai.
Rinnai will only provide those remedies listed above. The owner shall be responsible for all other costs, including
but not limited to shipping and delivery charges, labor associated with the removal and reinstallation of the
product or its components, and any other incidental costs such as other materials or permits that may be required
for installation.
This warranty DOES NOT cover any failures, operational difficulty or malfunction due to accident, abuse, misuse,
alteration, Acts of God, misapplications, improper installation or improper maintenance or service, lime damage, or from
any other cause other than defects in materials or workmanship. Warranty does not cover use as a pool or spa heater.
PROCEDURE FOR MAKING A CLAIM
In order to obtain the benefits of the warranty, contact your selling dealer or Rinnai at 800-621-9419 for the
location of the servicing dealer nearest you.
Proof of Purchase is required to institute a claim under this warranty. This document does not constitute proof-of
purchase.
LIMITATION ON IMPLIED WARRANTIES
Any implied warranties of merchantability and fitness applicable to the equipment arising under state law are
limited in duration to the period of coverage provided by this limited warranty, unless the period provided by state
law is less. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
DISCLAIMERS
Rinnai is not liable for any special, indirect or consequential damages, such as water damage, loss of use,
inconvenience, damage to person or property, whether arising in contract or tort.
Rinnai does not authorize any person or company to assume for it any other obligation or liability in connection
with the sale, application, engineering, installation, use, removal, return or replacement of its product, and no such
representations are binding on Rinnai.
Please DETACH the enclosed warranty registration card, fill it out, and drop it in the mail. Receipt of this
completed card by Rinnai will constitute proof-of purchase for your Rinnai Continuum 2402.
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