
1RinnaiTanklessWaterHeaterTroubleshootingManualWARNINGThereareanumberofliveteststhatarerequiredwhe
10connectedpleaseinstalloneperRinnaiventinginstructions.Ifacondensatelineisin use,inspecttheventconnectorontopofwaterheatert
11Code12TroubleshootingProcedureFlameFailureRequestpicturesofthegaspiping,meter,regulator,tankandanyflexconnectorsusedinthesy
12ensuringyouhaveatleastthreegpm'sofflowthroughthewaterheater.Youcanusetheunit'skeypadtocheckyourflowratetoverif
13wherethecondensateis comingfrom.Itcouldbeaventingissueorleakinsidetheheatexchangecombustionboxarea.13.Ensureinstallerused
14unitwilltrytofirethreetimes.Thatwillnotoccurontheimmedi atecode12.Thefanmotormaytrytocomeonbutimmediatelygoesintoacod
15Code14TroubleshootingProcedureThermalFuseorOverheatRequestpicturesoftheinternalcomponentsinsidethewaterheater’scasingespecial
16Increasesetpointofaqua‐statbyatleasttwentydegreeslowerthanthewaterheater's setpoint.Thiswillnormallystoptheunitfromsh
17Code16TroubleshootingProcedureOverTemperatureWarning(Safetyshutdownbecauseunitistoohot)1. Checkforlowflowincirculationsyste
18Code19TroubleshootingProcedureElectricalGrounding1. Checkallcomponentsforelectricalshort.
19Code25TroubleshootingProcedureCondensateTrapisfull1. Inspectcondensatedrainlineforblockage.2. Inspectcondensatetrapandtank
2TableofContentsCodeNumbersPage#03………………………………………………………………………………………………………………………………………………405…………………………………………………………………………
20Code31TroubleshootingProcedureBurnerThermocouple1. Checklow/highfiremanifoldpressuresforpropersettings.Seegaspressuresettingp
21Code32TroubleshootingProcedureOutgoingWaterTemperatureThermistorFault1. Checkthermistorwiringharnessforloose,brokenordamagedc
22Code33TroubleshootingProcedureHeatexchangeroutgoingthermistor1. Checkthermistorwiringharnessforloose,brokenordamagedconnection
23Code34TroubleshootingProcedureCombustionairtemperaturethermistor(InternalunitsONLY)1. Checkthermistorwiringharnessforloose,bro
24Code41TroubleshootingProcedureFreezeProtectionSensorforExternalUnits1. Checksensorwiringharnessforloose,brokenordamagedconn
25Code51TroubleshootingProcedureInletWaterTemperatureSensor1. Checksensorwiringharnessforloose,brokenordamagedconne ctionsfrom
26Code52TroubleshootingProcedureModulatingSolenoidValveSignalAbnormal(POV)1. Checkwiringharnessforloose,brokenordamagedconnecti
27Code57TroubleshootingProcedureBurnerOverheatBi‐metalSwitch1. Checkburneroverheatbi‐metalswitch wiringharnessforloose,brokenor
28Code58TroubleshootingProcedureSecondaryHeatExchangerSensor1. Checksensorwiringharnessforloose,brokenordamagedconne ctionsfrom
29Code61TroubleshootingProcedureCombustionfanMotorNOTE:Beforeservicingfanmotorturnoffpowersupplytotheunit.Neverattempttoplug
3NoCode…………………………………………………………………………………………………………………………………….36LC,LCO–LC9.……………………………………………………………………………………………………………………………37FF………..…………………………
30Code65TroubleshootingProcedureWaterFlowServo1. Checkwiringharnesstothewaterflowservoforloose,brokenordamagedconnectionsfro
31Code70TroubleshootingProcedurePCBoardFault1. CheckallwiringharnessattheconnectiontothePCboardtoensuretheyarenotloose,br
32Code71TroubleshootingProcedureSV0,SV1,SV2,SV3SolenoidValveFaultNOTE:Beforeservicingproductdisconn e ctpowersupplytotheunit.
33Code72TroubleshootingProcedureFlameSensingDeviceFaultNOTE:Beforeservicingproductdisconn e ctpowersupplytotheunit. 1. Check
34Code73TroubleshootingProcedureBurnerThermocoupleFault1. CheckwiringharnessatburnerthermocouplebacktoPCboardforloose,brokeno
35Code79TroubleshootingProcedureWaterLeakageDetected1. Checkwiringharnessatleakdetectorforloose,brokenordamagedwiringorconnec
36NoCodeTroubleshootingProcedureNothinghappenswhenwaterflowisactivated1. Cleanwaterinletfiltertowaterheater. 2. Onnewinstal
NOTE12ThcoOoOby• • After• • AaThis hCodeE:Beforeserv.Flushheate.NOTE;theLhedisplaywiontinuetobeOnolderprodun.
38CodeFFTroubleshootingProcedureIndicatesaservicemanhasservicedproductThiscodeindicatesaserviceproviderperformedmaintenanceor
39ColdWaterSandwichcausedbyfaultyfixture:1. Havecustomerexplainproblem.2. TurnoffhotwaterballvalveontheRinnaivalvekitatthe
4Code03TroubleshootingProcedurePowerinterruptionduringbathfill(Waterwillnotflowwhenpowerreturns)1. Turnofallhotwaterfixtures
40ColdWaterSandwichcausedbyLowFlow:1. Openfixtureandrecordflowrateusingthewaterheater’stemperaturecontrolpad.2. Shutoffho
41whenthewateristurnedbackonwithinafewminutesofthedemandsystemcycling,andcoldwatersandwichiscreated.j. Looseorbadelectric
Howtoreetrieveflow42wrate/temmperatureooutput
5Code05TroubleshootingProcedureBypassServo2. Turnoffpowersupplytounit,reapplypower.Fireupunit.Ifcode05reappearsreplacebypas
6Code10TroubleshootingProcedureAirSupplyorExhaustBlockageRequestpicturesoftheentireventsysteminside/outsidethehomeorbusiness.R
710.Removeburnermanifoldandinspectforinsectsorotherdebrisinairchannelforrestriction.11.Removeburnerandinspectcopperfinsinh
8Code11TroubleshootingProcedureNoIgnitionRequestpicturesofthegaspiping,meter,regulator,tankandanyflexconnectorsusedinthesyst
910.Lookintoviewwindowonappliancetoseeifyoueverseeaflameintheburnerboxwhiletheunitisgoingthroughtheignitioncycle.Ifyou
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