In case of minor faults or problems with the appliance
operation, please check the following instructions to see if
you could resolve the problem before calling for
technician service.
The oven does not work
Check that the main switch is turned on and the plug
is properly inserted in the electrical outlet.
Oven light does not work
Replace or tighten oven lamp. See ‘Replacing the
oven lamp’ section in this manual.
Oven smokes excessively during cooking
Check if you have selected the correct cooking mode
for the dish.
Check if you have used the correct accessories and
placed the dish in the oven at the recommended
height.
Check the temperature selected.
Food deposits sticking onto the enamel coating inside
the oven becomes charred and creates both smoke
and unpleasant odours. Regular cleaning is necessary
to remove grease build-up.
Grease or food spatters can also cause excessive
smoking.
Food does not bake or roast properly
Check if oven functions are properly set.
Check if correct temperature is set.
Rack position may be incorrect for the cooking mode
selected.
Check if you are using the correct cookware type and
size.
Condensation build-up on oven door
Excess condensation may fog the oven door. This
may happen when you are cooking large quantities
of food from a cold start. If you are using water in
cooking, this will turn to steam and may condense
outside your appliance. This is not a problem or fault
with your oven.
If the problem persists despite observing the above
checks, please contact your local Rinnai Customer Care
Centre for assistance.
For service calls under warranty, please note that it is
necessary to product your proof of purchase and valid
warranty card.
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